Docue - Instabilities in document signing and creation – Incident details

All systems operational

Instabilities in document signing and creation

Resolved
Degraded performance
Started over 2 years agoLasted 39 minutes

Affected

Docue

Degraded performance from 11:00 AM to 11:15 AM, Operational from 11:15 AM to 11:39 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Our service provider has implemented a fix and we are monitoring

  • Identified
    UTC
    Identified

    Our signing service provider is experiencing ongoing issues with e-signing that require strong identification, affecting signing using Finnish bank credentials. This leads to instabilities in signature completion and document creation.