Docue - Sub-folders cannot be opened – Incident details

All systems operational

Sub-folders cannot be opened

Resolved
Operational
Started about 1 year agoLasted about 1 hour

Affected

Docue

Operational from 8:04 AM to 9:01 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have found a fix for this, and we are releasing an updated version soon.

  • Update
    UTC
    Update

    We are currently investigating this incident. As a workaround, please refresh the page after attempting to open the folder, and it should display the correct folder.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident regarding opening a sub-folder.