Docue - Search indexing delayed – Incident details

All systems operational

Search indexing delayed

Resolved
Degraded performance
Started about 1 year agoLasted about 17 hours

Affected

Docue

Operational from 2:00 PM to 6:54 AM, Degraded performance from 6:54 AM to 7:02 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The problem has been fixed, and we are monitoring the situation. It takes up to 30 minutes to process all the items in the queue and to make them appear in the search properly.

  • Investigating
    UTC
    Investigating

    We are currently investigating incident related to search indexing. It may block newly added documents to appear in the search within the app.