Docue - Service Disruption Affecting Forms – Incident details

All systems operational

Service Disruption Affecting Forms

Resolved
Partial outage 30 %
Started 9 months agoLasted about 4 hours

Affected

Docue

Partial outage from 7:00 AM to 9:33 AM, Degraded performance from 9:33 AM to 10:50 AM

Embeddable Builder

Operational from 7:00 AM to 9:33 AM, Degraded performance from 9:33 AM to 10:50 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    A major AWS outage affected our services as well. Services are recovering on the AWS side, and we are also seeing improved functionality on our end. We will continue to monitor the situation.

  • Identified
    UTC
    Identified

    Due to an outage from a third-party service, you may experience errors or intermittent failures when using our contact forms. We are monitoring the provider's status and apologize for the inconvenience.