Docue - Search indexing & email notification delays – Incident details

All systems operational

Search indexing & email notification delays

Resolved
Degraded performance
Started about 1 month agoLasted about 3 hours

Affected

Docue

Degraded performance from 8:00 AM to 10:59 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We are experiencing temporary degradation in search functionality and delayed email notifications due to a surge in background tasks. The issue has been identified, and we expect normal performance to resume shortly.