Duplicate document completion notifications

Resolved

Operational

Started over 1 year agoApril 16, 2025Lasted about 9 hoursApril 16, 202510:55 AM7:42 PMUTC

Affected

Docue

Updates

Resolved
April 16, 2025 at 7:42 PMUTC
Resolved
April 16, 2025 at 7:42 PMUTC
This incident has been resolved.
Monitoring
April 16, 2025 at 12:50 PMUTC
Monitoring
April 16, 2025 at 12:50 PMUTC
Issue is now resolved, but we are continuing to monitor the situation closely.
Investigating
April 16, 2025 at 10:55 AMUTC
Investigating
April 16, 2025 at 10:55 AMUTC
We've received reports of users receiving SMS & email notifications twice for completed documents.

Docue - Duplicate document completion notifications – Incident details