Docue - Duplicate document completion notifications – Incident details

All systems operational

Duplicate document completion notifications

Resolved
Degraded performance
Started about 1 year agoLasted 1 day

Affected

Docue

Degraded performance from 7:56 AM to 12:19 PM, Operational from 12:19 PM to 10:23 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The issue has been resolved. We are continuing to monitor for any further issues.

  • Identified
    UTC
    Identified

    We have identified the issue and we are working on a resolution.

  • Investigating
    UTC
    Investigating

    We've received reports of users receiving SMS & email notifications twice for completed documents.