Docue - Document Processing Delays – Incident details

All systems operational

Document Processing Delays

Resolved
Operational
Started about 1 year agoLasted about 2 hours

Affected

Docue

Operational from 12:56 PM to 2:44 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We have a temporary delay in document finalization and signature handling due to a surge in background task processing following recent service changes. The issue has been identified, and we've increased allocated resources.