Docue - Major outage – Incident details

All systems operational

Major outage

Resolved
Major outage
Started 8 months agoLasted about 4 hours

Affected

Docue

Major outage from 11:30 AM to 3:03 PM, Operational from 3:03 PM to 3:28 PM

Embeddable Builder

Major outage from 11:30 AM to 3:03 PM, Operational from 3:03 PM to 3:28 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Our system provider has implemented a fix, and everything is working again.

  • Update
    UTC
    Update

    Our service provider is still working on restoring affected services.

  • Identified
    UTC
    Identified

    Our hosting provider is experiencing world wide technical issues. The issue is being investigated and will be resolved as soon as possible. Apologies for the inconvenience.