Docue - Operational
Docue
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Issue is now resolved, but we are continuing to monitor the situation closely.
We've received reports of users receiving SMS & email notifications twice for completed documents.
The queue has been processed, and the system is operating normally.
We have a temporary delay in document finalization and signature handling due to a surge in background task processing following recent service changes. The issue has been identified, and we've increased allocated resources.
No notices reported this month
All of the delayed tasks have now been processed. We do not anticipate further delays and are continuing to monitor the situation closely.
We experienced a temporary delay in document finalization and signature handling due to a surge in background task processing following recent service changes. The issue has been identified, and we've increased allocated resources. Normal operations should resume shortly.
Feb 2025 to Apr 2025
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